What it means for you
Proof of age cards
If you are a retailer selling tobacco, you are responsible for ensuring that your staff comply with the change in the law. It is good practice that you and your staff ask for evidence of the person's age. Appropriate and valid proof of age documents include:
It is important to ensure that whatever evidence of proof of age is used, that it is genuine and reliable. For example, look for the PASS hologram logo when checking a proof of age card.
A PASS accredited proof of age card (new window)
The best advice is always to ask for proof of age unless you are convinced the person looks at least 21. People of the correct age will not mind being asked for ID if asked politely.
We have reminded people, particularly teenagers, of the need to carry proof of age from an accredited PASS scheme.
For advice on refusing a sale, look at the training guide to saying "no".
